How we protect your information
SS Bangla Express is committed to protecting your privacy while providing courier and logistics services. This policy explains what data we collect, how we use it, and how you can manage your information.
Last updated: 10/6/2026
Information we collect
We collect information needed to provide and improve our services, including shipment details, sender and receiver contact information, and payment data when you book a delivery.
- Names, addresses, and phone numbers for shipment handling.
- Tracking numbers and parcel status updates.
- Payment details and invoicing information.
- Support communications and service feedback.
How we use your data
Your information is used to deliver parcels, manage bookings, handle customs support, and communicate shipment status. We also use it to improve our services and keep our platform secure.
- Process orders and schedule pick-up or delivery.
- Send tracking updates and customer support messages.
- Verify identities and prevent fraud.
- Analyze service performance and user experience.
Cookies and analytics
We use cookies and similar technologies to improve website performance, remember your preferences, and provide analytics for our service pages. This data is aggregated and does not personally identify visitors unless you choose to provide contact details.
Data sharing and security
We do not sell your personal information. We may share data with trusted partners when necessary to deliver your shipment, such as couriers, customs agents, and payment processors.
We maintain administrative, technical, and physical safeguards to protect your information and comply with applicable privacy laws.
Your rights
You may request access to your personal information, ask us to correct it, or request deletion to the extent allowed by law. Contact us if you have questions about your privacy or how your data is used.
For inquiries, please use our contact page or email our support team at [email protected].